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{"lastName": "Bell", "objectUrn": "urn:li:member:114178013", "contactInfo": {}, "crmStatus": {"imported": false}, "industry": "Law Enforcement", "educations": [{"school": "urn:li:fs_salesSchool:20112", "schoolName": "Montgomery College", "eduId": 68362688}, {"school": "urn:li:fs_salesSchool:18574", "schoolName": "University of Maryland University College", "eduId": 264751158}], "inmailRestriction": "NO_RESTRICTION", "unlocked": false, "entityUrn": "urn:li:fs_salesProfile:(ACwAAAbON90BF3MBSehgYdIOv0RNHbA5UCOfo4A,NAME_SEARCH,undefined)", "numOfConnections": 293, "profilePictureDisplayImage": {"artifacts": [{"width": 100, "fileIdentifyingUrlPathSegment": "https://media.licdn.com/dms/image/C5603AQGejDNl5po3EA/profile-displayphoto-shrink_100_100/0?e=1534982400&v=beta&t=Jen-gQM3GVfk8z4mZAX0QSCdR8Cqyc-InbAdmDuzl8w", "height": 100}, {"width": 200, "fileIdentifyingUrlPathSegment": 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expertise in Virtualization/Cloud Environments, as well as the never ending task of Enterprise Architecture,", "pendingInvitation": false, "defaultPosition": {"posId": 1285738129, "new": false, "current": true, "companyName": "U.S. Immigration and Customs Enforcement (ICE)", "description": "Contracted by Knight Point Systems\nCreating specific architecture diagrams, using EA Sparx 12.1/13/13.5 using ArchiMate 2.0/3.0 modeling language with a TOGAF framework and maintaining/updating Enterprise Architect repository within Sparx.\nSupported creation of Business Layer diagram to visualize a Transformation plan for ongoing AWS/Azure cloud migration.\nCreated Technology Layer diagrams to define high level requirements for specific systems in AWS/Azure environments.\nCollaboration with contractors/government contacts to gather information regarding the architecture of systems, processes, business elements and constructing diagrams that articulate them for specific stakeholders.\nUpdating Confluence with project relevant information and operating within an AGILE environment.", "location": "Bren Mar, Virginia", "title": "Subject Matter Expert", "startedOn": {"month": 4, "year": 2017}}, "degree": 3, "fullName": "Jordan Bell", "positions": [{"posId": 1285738129, "new": false, "current": true, "companyName": "U.S. Immigration and Customs Enforcement (ICE)", "description": "Contracted by Knight Point Systems\nCreating specific architecture diagrams, using EA Sparx 12.1/13/13.5 using ArchiMate 2.0/3.0 modeling language with a TOGAF framework and maintaining/updating Enterprise Architect repository within Sparx.\nSupported creation of Business Layer diagram to visualize a Transformation plan for ongoing AWS/Azure cloud migration.\nCreated Technology Layer diagrams to define high level requirements for specific systems in AWS/Azure environments.\nCollaboration with contractors/government contacts to gather information regarding the architecture of systems, processes, business elements and constructing diagrams that articulate them for specific stakeholders.\nUpdating Confluence with project relevant information and operating within an AGILE environment.", "location": "Bren Mar, Virginia", "title": "Subject Matter Expert", "startedOn": {"month": 4, "year": 2017}}, {"posId": 965071080, "new": false, "current": false, "endedOn": {"month": 4, "year": 2017}, "companyName": "GSA", "description": "Working with GSA team to facilitate completion of duties in line with strict SOPs.\n\nMonitoring/Administration of VMs/VDP v5.8.4.6 backups with vCenter/vSphere v5.5.\nDecommissioning ESXi v5.5U3 servers.\n\nUser account creation in AD with PowerShell/ISE and Syncing with Google Cloud Directory Sync.\n\nG Suite/GoogleApp cloud administration of user accounts with Google Admin/Vault/Takeaway.\n\nEnsuring integrity of GFE Dell Latitude E7470 devices using Bit9/Carbon Black, BitLocker, and SecureAuth\n\nMonitoring network infrastructure using Orion SolarWinds and FireEye.", "location": "1800 F St NW, Washington, DC 20006", "title": "Infrastructure Engineer", "startedOn": {"month": 12, "year": 2016}, "companyUrn": "urn:li:fs_salesCompany:5353"}, {"posId": 875824338, "new": false, "current": false, "endedOn": {"month": 12, "year": 2016}, "companyName": "Calvert Investments", "description": "Creating/Administering RSA Tokens using RSA 8.1 SP 1 P15.\n\nMonitoring/Administrator of VMs with Horizon View with VMware ESXi 5.5.\n\nPatching/Administration of VM Gold Copies\n\nProfile Unity to manage user profile data in VDI environment.\n\nCreating IT department and user documentation for knowledge base.\n\nMonitoring/Troubleshooting/decommission Cisco switches.\n\nAdministrator of patches/updates/policies using WSUS\n\nCreating/updating inventory of IT department assets.", "location": "Bethesda, MD", "title": "Infrastructure Tech Support Analyst", "startedOn": {"month": 10, "year": 2016}, "companyUrn": "urn:li:fs_salesCompany:162864"}, {"posId": 853290522, "new": false, "current": false, "endedOn": {"month": 10, "year": 2016}, "companyName": "Linowes and Blocher LLP", "description": "Support/monitor/updating troubleshooting the entire physical/network infrastructure of our VDI environment using VMware Horizon View/vCOPS/vSphere 5.5/vCenter 5.5/ESXi CLI\n\nTroubleshoot/Packet capture Dell SonicWALL and assess ACL issues, 802.1p Tagging on HP ProCurve using Putty, monitoring Untangle for VIP users.\n\nMonitoring user Roaming Profiles, Active Directory OU permissions, and assigning Exchange permissions using PowerShell.\n\nMonitoring/Troubleshooting/Upgrading EMC VNX data-stores.\n\nMonitoring/Troubleshooting/Coordinating upgrades HPE 3PAR InServ/StoreServ 7020c\n\nTroubleshooting Polycom HDX/QDX transmission issues.\n\nHastily resolve Tier 2+ user issues including HP printer/copier/document management/iManage/VDI issues.", "location": "Bethesda, MD", "title": "User Support Specialist", "startedOn": {"month": 4, "year": 2016}, "companyUrn": "urn:li:fs_salesCompany:83707"}, {"posId": 726054281, "new": false, "current": false, "endedOn": {"month": 4, "year": 2016}, "companyName": "WWF", "description": "Coordinate with users to facilitate successful meeting setup and execution using VC software/hardware(WebEx, Skype for Business, Lifesize Cloud, Polycom, Logitech.\n\nPerform complete desktop/laptop hardware setup for new users using Active Directory and Symantec Management Agent for imaging/updates; this includes setup/configuration of Mitel VoIP phones.\n\nSoftware updates/troubleshooting of AV system racks, and coordinating with venders to resolve issues/order equipment, for over 20 conference rooms.\n\nSetup of T-Mobile accounts and configuration of iPhone 5s for mobile users.\n\nTrain users to use VC software/hardware and how to utilize conference room built-in microphone/speaker system.\n\nTroubleshooting Citrix user/server issues using the Citrix Director and access servers directly.", "location": "Washington D.C. Metro Area", "title": "Desktop Configuration Specialist", "startedOn": {"month": 6, "year": 2015}, "companyUrn": "urn:li:fs_salesCompany:805644"}, {"posId": 581660858, "new": false, "current": false, "endedOn": {"month": 6, "year": 2015}, "companyName": "MedImmune", "description": "Monitor, maintain, and manage the IT infrastructure, tools, and systems, ensuring SLA targets are achieved using Nagios, Orion, SCOM, Geist, RedHat Satellite\n\nWinTel Management using VMware/vSphere (Decommissions, Storage, etc.)\n\nFacilitate detailed tracking and detailed documentation of work using ServiceNow, ensuring incidents are identified at an early stage, resolved or escalated before impacting end users and coordinating a successful resolution.\n\nCoordinate with First Federal/Quantum on the management/maintenance of i6000/i500 Backup/Storage tape libraries\n\nConfiguring/Assigning IP address to ports/devices on the network using NetMRI,/InfoBlox.\n\nTasked with managing the setup/maintenance of CISCO Voice/IP Phone Communications using Unity/CUCM and updating user profiles using ActiveRoles.\n\nMonitoring/troubleshooting wireless infrastructure using Cisco Prime.\n\nAdditional duties and responsibilities including, but not limited to:\nExchange/BMS Server monitoring, NIX/Open Systems Support, Patch Management (NIX/Open Systems and Windows Environments), ", "location": "Medimmune, Gaithersburg MD", "title": "Tier 2 NOC Engineer", "startedOn": {"month": 7, "year": 2014}, "companyUrn": "urn:li:fs_salesCompany:6169"}, {"posId": 290109619, "new": false, "current": false, "endedOn": {"month": 7, "year": 2014}, "companyName": "Hogan Lovells", "description": "Identify and troubleshoot network/application issues and coordinate with Network/Application Engineers to resolve efficiently and precisely following escalation procedures using Altiris ticketing software\nSetup, troubleshoot, and confirm Remote Access for users using RSA SecurID/RSA Tokens, Cisco VPN, VPN Dialer, and Citrix/XenApp\nMentor new employees on escalation process and supervise issue resolution on evening shift\nTroubleshoot and resolve any user software issues including but not limited to: Windows 7/XP, Outlook 2010, iScrub, EAS, Word 2003/2010, Litera Change-Pro, DeltaView, Track Changes, Excel 2003/2010, PowerPoint 2003/2010, iManage Desksite, Access 2003, Adobe Acrobat, and Nuance PDF Converter Enterprise v8\nTroubleshoot, resolve, and configure any user hardware issues including but not limited to: iPads, iPhones, iPods, Blackberry, Android, HP/Xerox printers, and HP/Dell laptops/desktops\nWorked as a coordinated team for company-wide roll-out of system upgrade from Windows XP to Windows 7 for entire national environment\nSetup, troubleshoot, and confirm users ability to navigate seamlessly through security software including but not limited to Symantec Endpoint Protection, Sophos, PGP, Websense, and Bluecoat\nMonitor and troubleshoot users access to Network resources using ScriptLogic, pcAnywhere, WebEX, and Active Directory", "location": "555 Thirteenth Street NW, Washington, DC 20004", "title": "User Support Analyst", "startedOn": {"month": 5, "year": 2011}, "companyUrn": "urn:li:fs_salesCompany:5829"}, {"posId": 178872707, "new": false, "current": false, "endedOn": {"month": 5, "year": 2011}, "companyName": "Strayer University", "description": "Provide customer support for over 70,000 students enrolled at Strayer.\nUse Remote Desktop to access Active Directory for hard password resets.\nNavigate Oracle PeopleSoft Enterprise and ICampus 360 to troubleshoot unique student/faculty issues.\nAccurately documenting student issues using CRM Ticketing Software.", "location": "2303 Dulles Station Blvd, Herndon, VA 20171", "title": "Senior Help Desk Analyst", "startedOn": {"month": 3, "year": 2011}, "companyUrn": "urn:li:fs_salesCompany:11790"}, {"posId": 178872709, "new": false, "current": false, "endedOn": {"month": 3, "year": 2011}, "companyName": "Law Offices of Peter G Angelos", "description": "Prioritizing and providing face to face support for over 100 users and phone support for users off site.\nMaintain and troubleshoot Canon/Dell/Ricoh/HP network printers, HP/Dell Laptop/Desktops.\nTroubleshoot, diagnose and train users on software issues including: Microsoft Office 2003/2007, Access 2003, and Word Perfect.\nTroubleshoot Novell GroupWise and any network issues.\nAssisting in deployment of workstations, including: hardware equipment, imaging using Norton Ghost, software installs, and all special IT needs the new user might have.\nProfessional documentation and prompt responses for all IT issues.", "location": "100 North Charles Street, Baltimore, MD 21204", "title": "Help Desk Technician", "startedOn": {"month": 5, "year": 2010}, "companyUrn": "urn:li:fs_salesCompany:5767710"}, {"posId": 178872730, "new": false, "current": false, "endedOn": {"month": 5, "year": 2010}, "companyName": "Micro Center", "description": "Assessing customer technical issues, coordinating customer issues with management, and securing/creating inventory of highest value merchandise in the PBX office.\nRated at top 3 in every Service Plan contest held as a CSR.", "location": "1776 E Jefferson Street, Rockville, MD 20874", "title": "PBX Operator", "startedOn": {"month": 3, "year": 2009}, "companyUrn": "urn:li:fs_salesCompany:15552"}, {"posId": 178872732, "new": false, "current": false, "endedOn": {"month": 3, "year": 2009}, "companyName": "Data Networks", "description": "Assembling Promethean Boards for use in Montgomery County Public School System, worked constructively as a coordinated team to meet contract deadlines.\nReimaging new notebooks and configuring the network of for first time use.", "location": "309 International Circle Suite 120 Hunt Valley, MD 21030", "title": "Interactive Device Assistant", "startedOn": {"month": 6, "year": 2008}, "companyUrn": "urn:li:fs_salesCompany:44262"}, {"posId": 178872740, "new": false, "current": false, "endedOn": {"month": 1, "year": 2008}, "companyName": "Michaels Stores, Inc.", "description": "Building planograms, running/closing a register, assisting customers on the floor, down stocking, stocking, and queuing.\nDepartment consistently surpassed expectations.", "location": "20902 Frederick Rd Germantown, MD 20876", "title": "Lead Sales Associate", "startedOn": {"month": 8, "year": 2007}, "companyUrn": "urn:li:fs_salesCompany:6034"}, {"posId": 178872733, "new": false, "current": false, "endedOn": {"month": 5, "year": 2006}, "companyName": "Cold Stone Creamery", "description": "Promoted from Associate to Key Holder\nPerform end of day: Counting the register/securing cash in safe, ensuring security of the store.\nPreparing store for start of day, setting up registers recounting inventory.\nTraining of new employees and directly managing shifts.", "location": "Germantown, MD", "title": "Keyholder", "startedOn": {"month": 9, "year": 2005}, "companyUrn": "urn:li:fs_salesCompany:14029"}, {"posId": 178872741, "new": false, "current": false, "endedOn": {"month": 1, "year": 2006}, "companyName": "Always A Sensation", "description": "Party Captain (setup/serving), general food service, office assistant, and deliveries/pickup.\nWorked consistently over 5 years with flexible schedule.", "location": "Gaithursberg, MD", "title": "General Catering Assistant", "startedOn": {"month": 10, "year": 2001}}], "pictureInfo": {}, "savedLead": false, "firstName": "Jordan", "numOfSharedConnections": 0, "memberBadges": {"premium": false, "openLink": false, "jobSeeker": false}, "flagshipProfileUrl": "https://www.linkedin.com/in/jordanabell", "location": "Washington D.C. Metro Area"}
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