{"lastName":"Collins-Hodges","objectUrn":"urn:li:member:305704767","contactInfo":{},"crmStatus":{"imported":false},"industry":"E-Learning","educations":[{"endedOn":{"year":2011},"fieldsOfStudy":["Technical and Scientific Communication"],"school":"urn:li:fs_salesSchool:18782","degree":"English","schoolName":"North Carolina Agricultural and Technical State University","startedOn":{"year":2007},"eduId":196467555},{"endedOn":{"year":2015},"fieldsOfStudy":["Community Health Management"],"school":"urn:li:fs_salesSchool:18120","degree":"Graduate Certificate of Public Health","schoolName":"University of Florida","startedOn":{"year":2014},"eduId":229760673}],"inmailRestriction":"NO_RESTRICTION","unlocked":false,"entityUrn":"urn:li:fs_salesProfile:(ACwAABI4rz8BkLLOqlaNaQ2k2hHDKeQRkZE3GpY,NAME_SEARCH,undefined)","numOfConnections":908,"profilePictureDisplayImage":{"artifacts":[{"width":100,"fileIdentifyingUrlPathSegment":"https://media.licdn.com/dms/image/C4E03AQGdYpyLfKVWtQ/profile-displayphoto-shrink_100_100/0?e=1534982400&v=beta&t=0dtCuyD1jh19fVNHN5HwSqVm6yR9kitvgHww829UnpQ","height":100},{"width":200,"fileIdentifyingUrlPathSegment":"https://media.licdn.com/dms/image/C4E03AQGdYpyLfKVWtQ/profile-displayphoto-shrink_200_200/0?e=1534982400&v=beta&t=Fiqz1wnAkijD8SCTTLzN2QKlfmzRTliMRA0S5Frc6CA","height":200},{"width":400,"fileIdentifyingUrlPathSegment":"https://media.licdn.com/dms/image/C4E03AQGdYpyLfKVWtQ/profile-displayphoto-shrink_400_400/0?e=1534982400&v=beta&t=6dvFyN2HqoTjtM0uc4PaaIrG-GqBGL20_EaA9muclqI","height":400},{"width":800,"fileIdentifyingUrlPathSegment":"https://media.licdn.com/dms/image/C4E03AQGdYpyLfKVWtQ/profile-displayphoto-shrink_800_800/0?e=1534982400&v=beta&t=jOrybH-JH4uYEryCZF_g4lZSvS4RkC1LWZyBCZPGjPg","height":800}],"rootUrl":""},"showTotalConnectionsPage":false,"headline":"Technical Program Instructor, boosting Microsoft SharePoint and Office 365 End User Adoption and Training Retention","profileUnlockInfo":{"showProfileUnlock":false},"summary":"Technical Communications Manager recognized for mission critical federal program development and front-end user adoption for non-technical professionals. The deployment of process improvement plans and implementation of learning management systems for organizations, serves as a catalyst for long term training retention and measurable business growth. \n\nActive Public Trust Clearance \n\nClients\nHawaiian Electric Company\nGeneral Electric Co.\nBAE Systems, Inc. \nUnited States Department of Defense (DoD)\nUnited States Navy (USN)\nSyngenta Biotechnology\nDuke University","pendingInvitation":false,"defaultPosition":{"posId":888767012,"new":false,"current":true,"companyName":"U.S. Immigration and Customs Enforcement (ICE)","description":"ItismyprimaryresponsibilitytomanagetheMicrosoftSharePointandOffice365TechnicalTrainingProgramatDHS-ICE.Throughthedeploymentofprocessimprovementplansandimplemenationoflearningmanagementsystems,I'veestablishedmeasurableandreplicabletrainingretentionplanfornon-technicalend-useratICE;whichcontinuestopositivelyimpactthemissionoftheagency.\n\nActivePublicTrustClearance\n\n-DevelopedthefirstMicrosoftOffice365andSharePointOnlineuseradoptiontrainingprogramforDHS-ICEDivisions;EnforcementRemovalOffices(ERO)andtheHomelandSecurityInvestigations(HSI)tomaximizea6.1billiondollarnationalmission,throughthecreationofuserreferenceguides,on-demandtutorialvideosandworkshops.\n\n-Constructse-learningandin-classroomtechnicalcurriculumfor28,000ICEemployeesbyleveraginguseradoptiontools,suchasCamtasiaandSnagIttocaptureandeditvisualcontentforITtrainingmaterialdevelopment.\n\n-CreatesDHS-ICESharePoint/O365trainingandoutreachresourcesforICESharePointTrainingPortal,quarterlynewsletter,blogandon-demandinstructionalvideocontent.\n\n-GathersrequirementsanddevelopstechnicalcontenttoleadmonthlySiteAdministra