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  1. {"lastName": "Collins-Hodges", "objectUrn": "urn:li:member:305704767", "contactInfo": {}, "crmStatus": {"imported": false}, "industry": "E-Learning", "educations": [{"endedOn": {"year": 2011}, "fieldsOfStudy": ["Technical and Scientific Communication"], "school": "urn:li:fs_salesSchool:18782", "degree": "English", "schoolName": "North Carolina Agricultural and Technical State University", "startedOn": {"year": 2007}, "eduId": 196467555}, {"endedOn": {"year": 2015}, "fieldsOfStudy": ["Community Health Management"], "school": "urn:li:fs_salesSchool:18120", "degree": "Graduate Certificate of Public Health", "schoolName": "University of Florida", "startedOn": {"year": 2014}, "eduId": 229760673}], "inmailRestriction": "NO_RESTRICTION", "unlocked": false, "entityUrn": "urn:li:fs_salesProfile:(ACwAABI4rz8BkLLOqlaNaQ2k2hHDKeQRkZE3GpY,NAME_SEARCH,undefined)", "numOfConnections": 908, "profilePictureDisplayImage": {"artifacts": [{"width": 100, "fileIdentifyingUrlPathSegment": "https://media.licdn.com/dms/image/C4E03AQGdYpyLfKVWtQ/profile-displayphoto-shrink_100_100/0?e=1534982400&v=beta&t=0dtCuyD1jh19fVNHN5HwSqVm6yR9kitvgHww829UnpQ", "height": 100}, {"width": 200, "fileIdentifyingUrlPathSegment": "https://media.licdn.com/dms/image/C4E03AQGdYpyLfKVWtQ/profile-displayphoto-shrink_200_200/0?e=1534982400&v=beta&t=Fiqz1wnAkijD8SCTTLzN2QKlfmzRTliMRA0S5Frc6CA", "height": 200}, {"width": 400, "fileIdentifyingUrlPathSegment": "https://media.licdn.com/dms/image/C4E03AQGdYpyLfKVWtQ/profile-displayphoto-shrink_400_400/0?e=1534982400&v=beta&t=6dvFyN2HqoTjtM0uc4PaaIrG-GqBGL20_EaA9muclqI", "height": 400}, {"width": 800, "fileIdentifyingUrlPathSegment": "https://media.licdn.com/dms/image/C4E03AQGdYpyLfKVWtQ/profile-displayphoto-shrink_800_800/0?e=1534982400&v=beta&t=jOrybH-JH4uYEryCZF_g4lZSvS4RkC1LWZyBCZPGjPg", "height": 800}], "rootUrl": ""}, "showTotalConnectionsPage": false, "headline": "Technical Program Instructor, boosting Microsoft SharePoint and Office 365 End User Adoption and Training Retention", "profileUnlockInfo": {"showProfileUnlock": false}, "summary": "Technical Communications Manager recognized for mission critical federal program development and front-end user adoption for non-technical professionals. The deployment of process improvement plans and implementation of learning management systems for organizations, serves as a catalyst for long term training retention and measurable business growth. \n\nActive Public Trust Clearance \n\nClients\nHawaiian Electric Company\nGeneral Electric Co.\nBAE Systems, Inc. \nUnited States Department of Defense (DoD)\nUnited States Navy (USN)\nSyngenta Biotechnology\nDuke University", "pendingInvitation": false, "defaultPosition": {"posId": 888767012, "new": false, "current": true, "companyName": "U.S. Immigration and Customs Enforcement (ICE)", "description": "It is my primary responsibility to manage the Microsoft SharePoint and Office 365 Technical Training Program at DHS-ICE. Through the deployment of process improvement plans and implemenation of learning management systems, I've established measurable and replicable training retention plan for non-technical end-user at ICE; which continues to positively impact the mission of the agency.\n\nActive Public Trust Clearance\n\n- Developed the first Microsoft Office 365 and SharePoint Online user adoption training program for DHS-ICE Divisions; Enforcement Removal Offices (ERO) and the Homeland Security Investigations (HSI) to maximize a 6.1 billion dollar national mission, through the creation of user reference guides, on-demand tutorial videos and workshops. \n\n- Constructs e-learning and in-classroom technical curriculum for 28,000 ICE employees by leveraging user adoption tools, such as Camtasia and SnagIt to capture and edit visual content for IT training material development. \n\n- Creates DHS-ICE SharePoint/O365 training and outreach resources for ICE SharePoint Training Portal, quarterly newsletter, blog and on-demand instructional video content. \n\n- Gathers requirements and develops technical content to lead monthly Site Administra