ice-linkedin/profiles/AAEAABTzvzkBEI2FM8k9iXFz2u9ZeLxtY5qBpUY.json

{"lastName": "Spencer", "objectUrn": "urn:li:member:351518521", "contactInfo": {}, "crmStatus": {"imported": false}, "industry": "Information Technology and Services", "educations": [{"endedOn": {"year": 2017}, "fieldsOfStudy": ["Network and System Administration/Administrator"], "school": "urn:li:fs_salesSchool:21203", "degree": "Bachelor\u00e2\u0080\u0099s Degree", "schoolName": "DeVry University", "startedOn": {"year": 2015}, "eduId": 290145882}, {"endedOn": {"year": 2014}, "fieldsOfStudy": ["Information Technology"], "school": "urn:li:fs_salesSchool:20252", "degree": "Associate\u00e2\u0080\u0099s Degree", "schoolName": "Nassau Community College", "startedOn": {"year": 2012}, "eduId": 249651770}, {"endedOn": {"year": 2011}, "fieldsOfStudy": ["Information Technology"], "school": "urn:li:fs_salesSchool:21178", "degree": "Associate\u00e2\u0080\u0099s Degree", "schoolName": "Alfred State College - SUNY College of Technology", "startedOn": {"year": 2009}, "eduId": 298821276}], "inmailRestriction": "NO_RESTRICTION", "unlocked": false, "entityUrn": "urn:li:fs_salesProfile:(ACwAABTzvzkBFyeVud8KLkZWHuvxABIX1JdTW14,NAME_SEARCH,undefined)", "numOfConnections": 348, "profilePictureDisplayImage": {"artifacts": [{"width": 100, "fileIdentifyingUrlPathSegment": "https://media.licdn.com/dms/image/C4E03AQHkvHbsEfaqBw/profile-displayphoto-shrink_100_100/0?e=1534982400&v=beta&t=OjaxgpIX7HbckeNmzbN7WYAbEYFZBuV7FXIPhRatwRY", "height": 100}, {"width": 200, "fileIdentifyingUrlPathSegment": "https://media.licdn.com/dms/image/C4E03AQHkvHbsEfaqBw/profile-displayphoto-shrink_200_200/0?e=1534982400&v=beta&t=41L7hIiYGN4sW-zWrX2y-2vYFrIve8BGQQYLovk1_MM", "height": 200}, {"width": 400, "fileIdentifyingUrlPathSegment": "https://media.licdn.com/dms/image/C4E03AQHkvHbsEfaqBw/profile-displayphoto-shrink_400_400/0?e=1534982400&v=beta&t=fxXFIgv4oUw468GGOX_5Xs0d0KcZuCLOhreqAveuZVI", "height": 400}, {"width": 800, "fileIdentifyingUrlPathSegment": "https://media.licdn.com/dms/image/C4E03AQHkvHbsEfaqBw/profile-displayphoto-shrink_800_800/0?e=1534982400&v=beta&t=mkA2LucVwcdZ79SG0bvo-fUhxUtE4nsM8YxqRDyPCls", "height": 800}], "rootUrl": ""}, "showTotalConnectionsPage": false, "headline": "System/network administrator", "profileUnlockInfo": {"showProfileUnlock": false}, "summary": "Experienced Information Technology Specialist with a demonstrated history of working in the education, government and healthcare administration industry. Skilled in windows, Cisco technologies, network troublshooting, OS X, Mac OS X Server, Microsoft Word, Mac, and Windows Server. Strong information technology professional with a Bachelor\u00e2\u0080\u0099s Degree focused in Network and System Administration/Administrator from DeVry University.", "pendingInvitation": false, "defaultPosition": {"posId": 1000592111, "new": false, "current": true, "companyName": "U.S. Immigration and Customs Enforcement (ICE)", "description": "Federal Contractor\nMonitor the Remedy ticket queues, troubleshoot and resolve assigned hardware, software and LAN/WAN trouble tickets.\nFulfill Service Request, software installations and equipment configuration.\nUpdate tickets following a documentation standard template, stating or restating the Issue, Actions Taken, and Next Actions Needed.\nCreate Active Directory computer and user accounts.\nManage Windows Server 2012 configurations, security patches and applications.\nProvide support for VPN connectivity via Cisco VPN client, RSA token and/or smart cards.\nConsult and coordinate activities with Engineering, Security, and Service Desk personnel.\nCommunicate plans, progress, and issues in a timely manner.\nParticipate in the weekly on-call duty rotation, providing after-hours support to customers and supported equipment.\nSupport peripheral devices including scanners and printers.\nSupport mobile devices such as IPhones, IPads, BlackBerrys and Air Cards.\nSupport business continuity plans and site readiness.\nMaintain system backups utilizing Net Backup, and regularly conduct testing of restored data.\nDocuments, tracks and monitors all problems and requests